Renowned research firm Gallup conducted a survey that determined companies scoring highest on employee engagement also reported higher financial success than those that didn’t pay as much attention to staff.
What Tops The List?
According to Gallup, recognition tops the list of reasons employees feel ‘engaged’ and decide to stay with their current employer rather than look elsewhere.
While most ECPs have an incentive program in place that rewards staff members as a team, there are a lot of ways to increase productivity and boost job satisfaction that go beyond compensation.
Say Thank You
One way to motivate is finding unexpected ways to say ‘thank you’ for a great attitude or a job well done.
How about a gift certificate for spa services, movie tickets — or, extra time off? The point is to treat the individual employee who is doing a good job as just that… an individual.
When you see someone doing a great job — whether working with a patient or just cleaning frames — stop and say thank you. Tell them how much you appreciate the work they’re doing.
How Often Is Enough?
Every employee is different. You have some who may be relatively high maintenance. You know who they are, and they likely need positive reinforcement on a regular basis.
Other staffers, however, might just be glad for the occasional moment of recognition and a “Good morning. How are your kids?” sort of conversation.
Whatever the topic, the key, according to Harvard Business Review, is that it has to be a two-way dialogue in order to make a connection.
Some ECPs report the occasional staff lunch is a morale booster. So is bringing in bagels or a morning snack. And, for many employees, just listening to them is enough.
“You need to get over a need to interject, however, and instead adapt a mindset that allows you to listen to what is being shared,” says leadership coach Christine Riordan.
Want to find out what your employees want? Ask them. And, as Riordan emphasizes, LISTEN.
Conduct an internal survey or make recognition a topic at an upcoming staff meeting. Just addressing the subject goes a long way toward increasing employee satisfaction.
How do you recognize your employees and tell them you appreciate their hard work? How has simply saying ‘thank you’ impacted employee morale?
Please tell us below and join the conversation about keeping staff engaged and motivated on our ClubZero Facebook page here.